Glossary

Automatic staple (finishing). A finisher automatically staples documents that can typically comprise up to 50 sheets. Some high-end finishers allow stapling of documents comprising up to 100 sheets.  Please note though, in some cases the stapling capacity in A3 format decreases by half.

The Electronic Product Environmental Assessment Tool (EPEAT) is an eco-label created in 2006, allowing consumers to evaluate the impact of an electronic product on the environment.  It distinguishes products meeting various criteria by certifying them into three categories (Gold, Silver and Bronze).  Criteria include the successful reduction or elimination of dangerous substances, increases in components which respect the environment, dealing with product end-of-life issues by design, product durability, recycling procedures, packaging materials, and so on.

Maintenance contract.  The maintenance contract on a photocopier or a printer is a service and consumables contract which includes:

• onsite maintenance
• the consumables necessary for the equipment to function (toner, photoreceptors, fuser unit) with the exception of paper
• in some cases, staples

Trusted Platform Module (TPM). This is a computer chip used to encrypt confidential equipment information in special storage areas provided on the chip.  These areas are not accessible from external devices or across a network, so confidential information like encryption keys can be stored there very securely.